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Publications

Books 

  1. Zayts, O. & Bridges, S. (eds). (2023) “Language, Health and Culture: Problematizing ‘Global Centres’ and ‘Peripheries’ in Healthcare Communication Research”. Routledge. https://doi.org/10.4324/9781003095866

 

Book Series 

  1. Zayts, O. (ed). Routledge Studies in Language, Health and Culture. Routledge. 

 

Special Issues 

  1. Edmonds, D., Zayts-Spence, O. & Fortune, Z. (eds.) Discourse, Mental Health and Stigma: A Sociolinguistic Perspective. Special Issue. BMC Psychology. https://doi.org/10.1186/s40359-023-01210-6

 

Journal Articles 

  1. Zayts, O., Shipman, H., Fung, J. L-F., Liu, A. P-Y., Kwok, S-Y., Tsai, A. C-H., Yung, T-C., & Chung, B. H-Y. (2019). The different facets of “culture” in genetic counseling: A situated analysis of genetic counseling in Hong Kong.  American Journal of Medical Genetics Part C: Seminars in Medical Genetics, 181(2): 187-195. https://doi.org/10.1002/ajmg.c.31699
     

  2. Pilnick, A. & Zayts, O. (2019). The power of suggestion: Examining the impact of presence or absence of shared first language in the antenatal clinic. Sociology of Health and Illness, 41 (6): 1120-1137. https://doi.org/10.1111/1467-9566.12888
     

  3. Luo, Z., Zayts, O., & Shipman, H. (2020) “His story is truly vivid…”: The role of narratives of vicarious experience in commodification and marketisation of genetic testing in Chinese social media. Journal of Pragmatics, 155: 11-122. https://doi.org/10.1016/j.pragma.2019.10.009
     

  4. Wong, H.M., Bridges, S.M. Ma, K.W., Yiu CKY, McGrath, C.P., & Zayts, O.A. (2020). Advanced informatics understanding of clinician-patient communication: A mixed method approach to oral health literacy talk in interpreter-mediated pediatric dentistry. PLoS ONE, 15(3): e0230575. https://doi.org/10.1371/journal.pone.0230575
     

  5. Zayts, O., Chung, B.H.Y., & Fung, J.L.F. (2021). Cultural diversity in genetic counseling, or ‘Do language and culture really matter?’: An interdisciplinary investigation in Hong Kong. Journal of Genetic Counseling, 30(1): 75-84. https://doi.org/10.1002/jgc4.1385
     

  6. Ng, S., Liu, Y., Gaither, S., Marsan, S., & Zucker, N. (2021). The clash of culture and cuisine: A qualitative exploration of cultural tensions and attitudes toward food and body in Chinese young adult women. The International journal of eating disorders, 54(2), 174–183. https://doi.org/10.1002/eat.23459  
     

  7. Hui LC & Zayts, O. (2021). Elicitation of children’s understanding of information in pediatric genetic counseling: A discourse analytic approach. Journal of Genetic Counseling. https://doi.org/10.1002/jgc4.1523 
     

  8. Lazzaro-Salazar, M. & Zayts, O. (2021). Migrant doctors' narratives about patients: A study of professional identity in Chile and Hong Kong. Narrative Inquiry. https://doi.org/10.1075/ni.21038.laz
     

  9. Edmonds, D., Zayts, O., Adler, C. (2022). Communicating in crisis: Reflections, opportunities, and challenges for healthcare communication in the COVID-19 pandemic. Qualitative Health Communication, 1(2): 104-117. https://doi.org/10.7146/qhc.v1i2.128540
     

  10. Zayts-Spence, O. A., Tse, V. W. S., & Fortune, Z. (2023). ‘Feel like going crazy’: Mental health discourses in an online support group for mothers during COVID-19. Discourse & Society, 34(2), 255–270. https://doi.org/10.1177/09579265221116302 
     

  11. Tse, V. W. S., Wu, J. Z. Z., & Theng, A. J. (2023). “Money can buy health” Risk and protection in Hong Kong’s COVID-19 advertisement-scape. Pragmatics and Society, 14(2), 257–280. https://doi.org/10.1075/ps.22014.tse 
     

  12. Zayts, O., Edmonds, D. M., Kong, B. C. K., & Fortune, Z. (2023). Mental health of new and recent graduates during the university-to-work transition: a scoping review protocol. BMJ Open, 13(4), e071357. https://doi.org/10.1136/bmjopen-2022-071357  
     

  13. Ng, S., Wong, W.C.P., Reidy, H, & Zayts, O. (2023).“It’s personal”: The relationship between personal mental health experiences and public expressions of mental health stigma. BJPsy Open, 9(3). https://doi.org/10.1192/bjo.2023.39 
     

  14. Zayts-Spence, O., Edmonds, D., & Fortune, Z. (2023). Mental Health, Discourse and Stigma. BMC Psychology, 11(1), 180. https://doi.org/10.1186/s40359-023-01210-6  
     

  15. Edmonds, D., Zayts‐Spence, O., Fortune, Z., & Fung, J. S. Y. (2023). Graduates’ perceptions and employers’ expectations: Essential skills in Hong Kong workplaces during the COVID-19 pandemic and beyond. Industry and Higher Education. Advance online publication https://doi.org/10.1177/09504222231224087  
     

  16. Edmonds, D. M., Zayts-Spence, O., Fortune, Z., Chan, A., & Chou, J. S. G. (2024). A scoping review to map the research on the mental health of students and graduates during their university-to-work transitions. BMJ Open, 14(3), e076729. https://doi.org/10.1136/bmjopen-2023-076729  
     

  17. Wu, J., Zayts, O., & Fortune, Z. (under review). “You’re not gonna admit to failure”: Lived experience of mental health stigma at work among white collar professionals in Hong Kong. BMC Psychology. 

 

Book Chapters 

  1. Zayts, O., & Zhou, F. F. (2020). Politeness and relational work in novel digital contexts of healthcare communication. In D. Archer, K. Grainger , & P. Jagodziński (Eds.), Politeness in Professional Contexts (pp. 107–126). John Benjamins. https://doi.org/10.1075/pbns.311
     

  2. Zayts, O. & Lazzaro-Salazar, M. (2020). A sociolinguistic investigation of professional mobility and multicultural healthcare communication. In Z. Demjén, ed. Applying Linguistics in Illness and Healthcare Contexts (pp. 299-325). Bloomsbury Academic. 
     

  3. Zayts-Spence, O. (2024). Introduction. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, Health and Culture: Problematizing the Centers and Peripheries of Healthcare Communication Research (pp. 1–19). Routledge. https://doi.org/10.4324/9781003095866-1
     

  4. Edmonds, D. M., Zayts-Spence, O., & Yuen, J. K. Y. (2024). Exploring end-of-life care in palliative care consultations in Hong Kong. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, Health and Culture: Problematizing the Centers and Peripheries of Healthcare Communication Research (pp. 82–100). Routledge. https://doi.org/10.4324/9781003095866-5
     

  5. Shipman, H., & Zayts-Spence, O. (2024). The “mad consultant dealing with mad people” A discursive historical approach to tensions regarding mental health stigma in Hong Kong. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, Health and Culture: Problematizing the Centers and Peripheries of Healthcare Communication Research (pp. 119–137). Routledge. https://doi.org/10.4324/9781003095866-7

 

Research Reports 

  1. Zayts-Spence, O., Fortune, Z., Edmonds, D., Chan, C. K. Y., Fung, J., Luk, P., Thiang, O., Wong, P. W. C., Chan, A., & Chou, S. G. (2023). University to Work Transitions: Students and Graduates’ Experiences during the COVID-19 Pandemic in Hong Kong. In City Mental Health Alliance Hong Kong. HKU Research and Impact Initiative on Communication in Healthcare. https://www.cmhahk.org/docs/Research/HKU-RIICH-Corporate-Report.pdf 
     

  2. Zayts-Spence, O., Edmonds, D. M., Fortune, Z., Chan, C., Fung, J., Hafner, C., Ho, J., Lee, C., Luk, P., Thiang, O., Wong, P. W. C., Chan, A., & Chou, S. G. (2023). Pandemic Transitions: Graduating from University into the Workforce in Hong Kong during COVID-19. In Hong Kong Student Services Association. HKU Research and Impact Initiative on Communication in Healthcare. https://www.hkssa.org.hk/_files/ugd/905996_55402e4ffa704d698d5d1a849be91a63.pdf 

Past Publications

  • Bridges, S., Drew, P., Zayts, O., McGrath, C., Yiu, C. K. Y., Wong, H. M., & Au, T. K. F. (2015). Interpreter-mediated dentistry. Social Science & Medicine, 132, 197-207. 
     

  • Kang, M.A. & Zayts, O. (2013). Interactional difficulties as a resource for patient participation in a prenatal screening setting in Hong Kong. Patient Education and Counseling, 92: 38-44. 
     

  • Kang, M. A. & Zayts, O. (eds.) (2010). Medical Communication in the Asia Context,  Journal of Asian Pacific Communication 20(2) (guest editing a special issue) 

  • Kang, M.A. & Zayts, O. (2010). Patient participation within a globalised patient population: Interactional difficulties in a prenatal counseling context in Hong Kong. Journal of Asian Pacific Communication, 20(2): 169-184. 
     

  • Zayts, O. & Kang, M.A. (2010). Communication in healthcare settings: Interactional perspectives from Asia. Journal of Asian Pacific Communication, 20(2): 165-168. 
     

  • Zayts, O. & Kang, M.A. (2010). Information delivery in prenatal genetic counseling: On the role of initial inquiries. Journal of Asian Pacific Communication, 20(2): 243-259. 

  • Pilnick, A., & Zayts, O. (2016). Advice, authority and autonomy in shared decision-making in antenatal screening: The importance of context. Sociology of Health and Illness, 38(3), 343-359. 
     

  • Pilnick, A. & Zayts, O. (2014). ‘It’s just a likelihood’: Uncertainty as topic and resource in conveying ‘positive’ results in an antenatal screening clinic. Symbolic Interaction, 37(2): 187-208. 
     

  • Pilnick, A. & Zayts, O. (2012). “Let’s have it tested first”: Choice and circumstances in decision-making following positive antenatal screening in Hong Kong. Sociology of Health and Illness, 34 (2): 266-282. 

 

  • Wong, H. M., Bridges, S. M., McGrath, C. P., Yiu, C. K. Y., Zayts, O. A., & Au, T. K. F. (2017). Impact of Prominent Themes in Clinician-Patient Conversations on Caregiver’s Perceived Quality of Communication with Paediatric Dental Visits. PloS one, 12(1), e0169059. 
     

  • Yau, A. & Zayts, O. (2014).* "I don’t want to see my children suffering after birth": The ‘risk of knowing’ talk and decision-making prenatal screening for Down syndrome in Hong Kong. Health, Risk and Society, 16(3): 259-276. 
     
    *The paper was awarded the Fawzia Braine Memorial Award for the Best Journal Article Published by a Novice Scholar by the Hong Kong Association for Applied Linguistics (HAAL). 

  • Yelei, V., Schnurr, S., & Zayts, O. (2013). Chinese prenatal genetic counselling discourse in Hong Kong: Healthcare providers' (non)directive stance, or who is making the decision? In Y. Pan & D. Z. Kádár (Eds.), Chinese Discourse and Interaction - Theory and Practice (pp. 228-247). London: Equinox  
     

  • Zayts, O. (2017). Genetic counselling. In B. Vine (Ed.), The Routledge Handbook of Language in the Workplace (pp. 187-200). New York: Routledge. 
     

  • Zayts, O. & Kang, M.A. (2009). ‘So, what test do you prefer?’ Negotiating politic behavior in an L2 prenatal genetic counselling setting in Hong Kong.  Journal of Politeness Research: Language, Behaviour, Culture, 5 (1): 33-52.| 
     

  • Zayts, O., Kang, M.A. & Zhang, W. (2009). Pursuing informed choice in prenatal genetic counseling: A discourse analytic perspective,” in R. Ma (ed.), 醫病溝通知多少 (How Much Do You Know About Doctor-Patient Communication?) (pp. 161-187). Hong Kong: 匯知教育出版有限公司 (KAI Education Publishing Co., Ltd.) (in Chinese). 
     

  • Zayts, O., & Luo, Z. (2017). Commodification and marketisation of genetic testing through online direct-to-consumer platforms in Hong Kong. Discourse & Communication. 
     

  • Zayts, O. & Pilnick, A. (2014). Genetic counseling in multicultural and multilingual contexts. In H. Hamilton & W. S. Chou (eds.), The Routledge Handbook of Language and Health Communication (pp. 557-572). London & New York: Routledge. 
     

  • Zayts, O. & Sarangi, S. (2013) Modes of risk explanation in telephone consultations between nurses and parents for a genetic condition. Health, Risk and Society, 15(2): 194-215 
     

  • Zayts, O., Sarangi, S., Thong, M. K., Chung, B. H., Lo, I. F., Kan, A. S., . . . Wasant, P. (2013). Genetic counseling/consultation in South-East Asia: A report from the workshop at the 10th Asia pacific conference on human genetics. Journal of Genetic Counseling, 22(6), 917–924 . 

 

  • Zayts, O., Sarangi, S., & Schnurr, S. (2016). The management of diagnostic uncertainty and decision-making in genetics case conferences. Communication & Medicine, 13(1), 37-50. 

 

  • Zayts, O., & Schnurr, S. (2017). Epistemic "struggles": When nurses' expert identity is challenged by "knowledgeable" clients. In D. V. D. Mieroop & S. Schnurr (Eds.), Identity Struggles: Evidence from workplaces around the world (pp. 79-93). Amsterdam: John Benjamins Publishing Company. 
     

  • Zayts, O., & Schnurr, S. (2017). Laughter as a “serious business”: Clients’ laughter in prenatal screening for Down’s syndrome. In N. Bell (Ed.), Multiple Perspectives on Language Play (pp. 119-142). Berlin & Boston: De Gruyter. 
     

  • Zayts, O., & Schnurr, S. (2014). More than ‘information provider’ and ‘counselor’: Constructing and negotiating roles and identities of nurses in genetic counseling sessions. Journal of Sociolinguistics, 18(3), 345-369. 
     

  • Zayts, O. & Schnurr, S. (2013). “[She] said: ‘take the test’ and I took the test”. Relational work as a framework to approach directiveness in prenatal screening of Chinese clients in Hong Kong. Journal of Politeness Research: Language, Behavior, Culture, 9(2): 187-210. 
     

  • Zayts, O. & Schnurr, S. (2012). ‘You may know better than I do’: Negotiating advice-giving in Down Syndrome screening in a Hong Kong prenatal hospital. In H. Limberg & M.A. Locher (eds.), Advice in Discourse (pp.195-212). Amsterdam: John Benjamins 
     

  • Zayts. O. & Schnurr. S. (2011). Laughter as a medical provider’s resource: Negotiating informed choice in prenatal genetic counseling. Research on Language and Social Interaction, 44 (1): 1-20.   
     

  • Zayts, O., Schnurr, S., & Sarangi, S. (2019). Shared expertise in negotiating future actions in the genetics case conference. In S. Sarangi & P. Linell (Eds.), Team Talk: Decision-making across the Boundaries in Health and Social Care. London: Equinox Publishing. 

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